Refund policy

We want you to feel confident in your purchase. If you are not completely satisfied with The Honey Do™, you may request a return under the terms below:

• Return window: Returns must be requested within 30 days of delivery

• Condition: Items must be returned in original condition and original packaging

• Return shipping: Customers are responsible for return shipping costs

• Refunds: Once your return is received and inspected, approved refunds will be issued to the original payment method (excluding original shipping costs)

To initiate a return, please contact us at scratchingco@gmail.com with your order number and reason for return.

The Honey Do™ includes a lifetime warranty on parts against manufacturing defects.

This warranty covers:

• Defects in materials or workmanship

• Failures that occur under normal, intended use

This warranty does not cover:

• Normal wear and tear

• Damage caused by misuse, abuse, modification, or improper installation

• Cosmetic damage that does not affect product function

• Damage caused by accidents or unauthorized repairs

If a manufacturing defect is confirmed, we will repair or replace the defective part at no cost, at our discretion.

To submit a warranty claim, please contact scratchingco@gmail.com with:

• Proof of purchase

• A brief description of the issue

• Photos or video showing the defect

Non-Returnable Items

We do not accept returns on:

• Items damaged due to misuse or improper installation

• Products returned outside the return window

• Items not in original condition or missing components