Shipping policy

We offer FREE standard shipping on all orders within the United States. No minimum purchase required.

Order Processing

• Orders are typically processed within 1–2 business days (excluding weekends and holidays).

• Once your order ships, you will receive a confirmation email with tracking information.

Shipping Time

• Standard shipping: Estimated delivery within 3–7 business days after shipment

• Delivery times may vary based on location, carrier delays, weather, or peak shipping periods.

Shipping Locations

• We currently ship to addresses within the United States.

Tracking

• Tracking information will be provided once your order has shipped.

• Please allow up to 24 hours for tracking updates to appear after shipment.

Delays & Issues

While we work hard to ensure timely delivery, we are not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping information provided at checkout.

If your order appears delayed or lost, please contact us at scratchingco@gmail.com, and we’ll be happy to help.